Deep Insights

Strengthening cash flow As the company added four more verticals over the last eight years and tripled the size of already existing verticals, it reinvested its profits in growth. “We are a cash-rich company and adopting the Cash strategy [from Scaling Up] really helped us scale our operators and ensure bottom-line growth,” says Arpit. With the company embarking on many new projects, it is investing in the education of its team, providing many opportunities for Read more…

To unlock the potential of their team to achieve the goals, Vishal Group shifted away from a hierarchical style of leadership and micromanaging. “We gave people enough freedom and liberty within a framework to make their decisions,” Arpit says. They knew they were on the right track when every team member could, based on a quantitative measure, report whether they had a good day at work—whether that meant how many customers they signed or if Read more…

As a first step toward using the platform, the leadership team took a couple of weeks off to set a five-year goal: To reach every household in Nepal and “create 26 million winning smiles.” In keeping with that goal and their Brand Promise and tagline – “building better lives,” they set goals for individual verticals that fed into the company’s main ones. “The ‘Happiness Quotient’ of our stakeholders mattered the most, and we also wanted Read more…

As the company grew, the leadership team did a Strengths, Weaknesses, Opportunities and Threats (SWOT) analysis and decided to focus on Vishal Group’s strengths: position, reputation and appetite for risk, which supported the company’s interest in moving into new verticals. “We are present in so many different business sectors, we have a big voice in the market,” says Arpit. That strong presence created an opportunity – to give back through the VG Foundation, the company’s Read more…